Jungle NI Booking Notice
Due to the ever changing nature of the current COVID-19 health crisis, we are asking customers to be vigilant in their efforts to minimise the risk to themselves, each other and our staff. We expect ALL CUSTOMERS to comply with the current Government advised guidelines at the time of their booking.
When booking, please consider if your group or booking will violate the current safety guidelines outlined by the NI Health Executive at the time and only proceed if you feel you are acting within the guidelines provided.
The Jungle team will continue to provide activities and events with everyones safety in mind and with the proper procedures in place, however we ask that you kindly help us in this endeavour.
We advise you book as far in advance as possible to save any disappointment
Deposits and Full Payment can be paid in the following ways:
The remaining balance must be paid upon arrival on the day selected for your activity booking.
We will send you electronically via email, a confirmation showing the price for your booking and any additional charges. It will also detail payments received and balance due.
Please check the details on your confirmation carefully. If any of the details are incorrect, or changed, you must inform our Booking Team as soon as possible.
You must also ensure that you pay any amount required in accordance with the confirmation payment schedule. If you do not, we will have the right to cancel your reservation and keep your deposit (as it is a non-refundable booking fee).
All bookings incur an additional non-refundable administration charge of 3.5% of the total amount payable online.
Credit/Debit cards will normally be authorised and charged to your account within one to two working days.
There is a £1 insurance surcharge per person for all activities and events.
Should there be a government imposed lockdown or local restrictions enforced bookings WILL NOT BE REFUNDED. We will however hold the value of the booking as credit for the next time you would like to visit or reschedule.
Activity deposits and full payments are non-refundable. However, if you give us at least 48 hours advance notice we could transfer the booking to another available date. Under special circumstances activity payments may be credited in the form of Gift Vouchers provided more than 48 hours advance notice is given.
Participant numbers can be decreased at least 48 hours before activity. Within 48 hours £10 per person will be charged. (This excludes all events)
If you cancel on the day or do not show there is no refund, credit or vouchers available.
All Event Bookings are non-refundable and non-transferable.
Should there be a government imposed lockdown, tickets WILL NOT BE REFUNDABLE OR TRANSFERRABLE. We will however hold the value of the ticket as credit for the following year’s event.
All Accommodation is non-refundable and non-transferable.
Glamping Pod bookings are non-refundable. However, if you give us at least 14 days advance notice we can transfer the booking to another available date. Under special circumstances Glamping Pod payments may be credited in the form of Gift Vouchers, provided more than 14 days notice is given. If no payment has been made a cancellation charge will apply.
Manor House bookings are non-refundable. However, if you give us at least 14 days advance notice we can transfer the booking to another available date. Under special circumstances Manor House payments may be credited in the form of Gift Vouchers, provided more than 14 days notice is given. If no payment has been made a cancellation charge will apply.
Gift Vouchers, Once payment is taken for a voucher it cannot be cancelled. No refunds are available for vouchers for which payment has been taken.
Residential bookings are non-refundable. However, if you give us at least 14 days advance notice we can transfer the booking to another available date. Under special circumstances Residential payments may be credited in the form of Gift Vouchers, provided more than 14 days notice is given. If however no payment has been made against the booking then a cancellation charge of £15 per person will be applied. If a residential is cancelled withing 7 days 50% cancellation charge applies. If a residential is cancelled less than 48 hours 100% charge applies.
All invoices must be paid in advance at least 7 days before event. A deposit must be made at time of booking (usually £10 per person) to secure. No booking is secure without payment or email confirmation. Once a deposit has been paid the remaining balance must be paid upon arrival to The Jungle before activities can take place. In some cases, organisations can pay in full on arrival subject to prior approval. We understand that some organisations cannot pay deposits and only pay after the event and so we kindly ask for prompt payment within 2 weeks after the date of invoice. This is only available to organisations with prior consent.
Those organisations that are authorised to pay after an event but cancel prior to the event will incur a cancellation charge as outlined above.
If we (The Jungle) require to cancel activities due to inappropriate weather conditions we will reschedule bookings to an alternative date or offer a Gift Voucher to the value of original booking valid for 6 months. Please note that refunds are not available.
If you have made a booking through our website we may occasionally update you on our latest activities, events, news and special offers via e-mail, post & telephone.
All Jungle Customers have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us please click on the “unsubscribe” link in any email communications which we might send you.
The term The Jungle or‘us’ or ‘we’ refers to the owner of the website whose registered office is 60 Desertmartin Road, Moneymore, Magherafelt BT45 7RB. Our company registration number is NI054235. The term ‘you’ refers to the user or viewer of our website.
The Jungle NI is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Jungle NI may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/oroffers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may use the information to improve our products andservices.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
The activities and events offered at The Jungle are extreme sports and therefore entail a degree of risk. The Jungle (Jungle Paintball Ltd) does not assume or accept responsibility (excluding negligence) for any injury, loss, or, damage, incurred by the participant. Participation in the selected activity is entirely at your own risk and participants are expected to know and stay within their personal safety limits.
It is the responsibility of all participants to fully inform activity instructors of any underlying medical issues/conditions (e.g. asthma, allergies or injuries) which may affect their ability to participate. All participants are responsible for their own safety and the safety of their possessions while onsite. In the unlikely event of loss, injury, damage or death the participant will agree to indemnify and hold harmless The Jungle.
Photos may be taken during the selected activity session, it is the responsibility of activity participants to inform the photographer if they do not want their photo/video taken.
The Jungle require the following to be followed and abide by: